Frequently Asked Questions

GENERAL

A printable is a PDF file/JPG/PNG with a pre-made professional design that can be edited online and downloaded for a small fee.

The process of ordering and customising your wedding or event stationery is a really simple process.

1. Begin by purchasing a design in the store, and edit directly within your browser (Using Templett.com).
2. Double click to edit text. Try a FREE demo here
3. Download your templates as PDF, PNG & JPG.
4. Save thousands by printing at home or make use of our printing service / recommendations

Personalise your own invitations to your unique style.

If you have any trouble locating your access link, see here

Templett is an online editor that allows you to personalize your templates without installing any fonts or software. You can open Templett in any internet window (works best in Chrome), edit, and download print your wedding templates in minutes - saving you money along the way. 

You will need a computer to access Templett.com. Mobile editing is not yet supported.

Certainly! While not all of the fonts support multiple languages, many of them do. To view any font's special characters, highlight the letter you would like to change and click the "A" in the edit bar.

Absolutely! To send any invitation electronically, download as a JPEG or PNG and send away! If you prefer an e-vite envelope experience, visit Paperless Post to upload your custom design.

Yes, I offer DEMO templates on all of my products except envelope liners.

The demo templates are listed within the template description under the “Try the Free Demo” heading.

No, my templates do not expire, and are yours to use for personal use only.

Purchasing and After-care

Your templates will be delivered to you via a direct email to your email address used at checkout from Templett.com.

Please allow up to 10 minutes to receive the access link email. Generally, the email is sent within just a few minutes though.

If you have any trouble finding your access link, see here for assistance.

Once purchased, they are yours to print as many times as you’d like! (Personal use only and not to be re-distributed).

Everything is editable. Where not applicable, it will be listed within the specific template description.

You can easily edit the text – change the font, size, edit, move, change colour and delete all the text boxes, if required. You can also add your own images easily.

The easiest way to see what is editable and how easy it is, is to try out the demo link provided within the template description.

YES! You'll find that the text is 100% editable in most of the templates. Glitter or foil text, however, is not editable. To see what text is editable in your chosen design - visit the product description to try the demo link!

Yes. We have many beautiful fonts to choose from.  To change the font or font colour, you'll single-click on any text and make your changes in the edit bar. (Glitter text cannot be changed in font or font colour.)

In most templates, you'll be able to edit the font colour and the background colour. The graphics in most templates cannot be edited. To see what can be edited for your item of choice, visit the product description, and try out the demo link.

The sizes/orientation of the templates are not editable. You can find out what sizes are offered by visiting the item description.

If you would like a design in a particular orientation, please get in touch, we would love to help!

Of course! To add your own photo, click on the side of the template you want to add it to, and drag and drop it into the "Images" section of the template. Once it's added to your images section, just click it and will pop into your design.

Once you have purchased your template and clicked the access link to Templett, you may edit and save the template as many times as you wish.

If you are trying out one of the DEMO templates, these are not printable and cannot be saved. You will need to purchase the item to enable these features.

Remember to save your work before exiting the template.

SOFTWARE & USE

The templates work great on both PC and MAC computers. This MUST be done on a computer, not a mobile phone or iPad.

Please make sure that all edits to your template are made in your browser and you save as you go along.

Nope! No special programs are needed, only your web browser and all fonts are embedded into the templates. Easy peasy 🙂

The templates have the required fonts already embedded within them and do not require you to install any fonts.

You will also have access to my entire range of fonts, simply click on the font name in the editing toolbar to try it out.

To avoid any formatting/ printing issues, my templates must be edited on a computer.

Printing

Tip 1: Always do a test print before printing in large batches

Tip 2: Get at least 2 other people to spell-check your work.

Printing at home: 

Consider the quality of your home printer, how many items you are looking to print and if the printable uses a lot of ink (e.g. picture save the dates will use more ink etc).Make sure to check what the maximum paper thickness is for your printer model – this can be found on your printer manual or by Googling your printer. Paper that is too thick could jam and damage print heads. Templates that are 8.5″ x 11″/A4 and smaller are recommended to be printed at home. Whereas larger paper sizes are best suited to be printed at a copy shop with larger printers.

Printing using a local copy or print shop:

If you want to skip the hassle of printing and cutting in large batches, or if you have larger print sizes to print –  a local copy or print shop such as FedEx Kinkos, Staples or Office Max are a great option. They offer printing and cutting at a very reasonable price. If you are printing signage, I recommend ordering designs with foam-ex backing to keep it rigid.

- Zazzle allows you to easily upload your templates and select from their huge range of printing options. Templates can be easily transferrable to other items such as coasters, book covers, merchandise and other items.  Browse the templates here

- Prints of Love to offer fast, high quality yet affordable printing. Plus free 2-3 day U.S. shipping and free envelopes! Simply follow this link: https://printsoflove.com/make-me-digital/ to select your print options. They handle the rest!

- For the UK and international orders, VistaPrint has competitive pricing and fast service, delivering to over 40 countries. To view VistaPrint’s pricing, please see this link: http://bit.ly/2PJlEqi

- For local printing and cutting, we do recommend FedEx Kinkos, Staples, Office Max or a local print shop as they do a nice job for a very reasonable price. If using FedEx Kinkos, please know that they may require a copyright release form prior to printing, a link to this is provided within your editing instruction document with your purchase.

I recommend using the templates on at least 100 – 150 GSM card stock – regular copy tends to be too flimsy.

Print shops offer many types of card stocks to choose from. If printing at a local copy shop, ask to see one item printed to make sure that the colours and materials are to your liking.

If you are ordering from an online printer, request for their sample pack prior to ordering your stationery to have a good look a the various paper textures. I personally print stationery on 300 gsm cardstock and I use Tintoretto Gesso and Laid luxury paper stock. This may differ based on your local printer, ask them for their recommendations.

Troubleshooting

You will receive your access link directly from Templett.com within 10 minutes after your purchase. If you cannot find it, please check your junk email folder.

Alternatively, please see this link for quick assistance or please get in touch at danielle@makemedigital.shop and we can help!

The editing instructions are emailed to you in the thank you email directly after purchase and are available within the Templett design window.

Please get in touch if you need help at danielle@makemedigital.shop

This can happen if font is too big for the text box but it is a quick and easy fix.

Simply click at the end of the word/ sentence that is being cut off and press "enter" / "command" on your toolbar. This should make the text box bigger and correct your problem.

Users currently aren't able to edit the template sizes that are purchased.

If you need a bigger or smaller size added in your design, please send us an email at danielle@makemedigital.shop and we will be happy to help!

Due to file size, any templates above 10 x 10 inches become single page templates.

Please get in touch if you need another page added.

No worries, we can help. Please send an email to danielle@makemedigital.shop and we will provide it to you.

Policies & Terms of Use

Due to the digital nature of our printable templates, there are no returns or exchanges on downloadable items.

We respect your privacy and do not sell/ share your email or personal information with other companies.

By downloading Make Me Digital’s templates, you agree to the following Terms of Use. This artwork is for personal, non-commercial use only.

You cannot sub-license, resell, share, transfer, redistribute or modify in any way.