Frequently Asked Questions

GENERAL

What are printables?

A printable is a PDF file/JPG/PNG with a pre-made professional design that can be edited online and downloaded for a small fee.

How does it work?

The process of ordering and customising your wedding or event stationery is a really simple process.

1. Begin by purchasing a design in the store, and edit directly within your browser (Using Templett.com).
2. Double click to edit text. Try a FREE demo here
3. Download your templates as PDF, PNG & JPG.
4. Save thousands by printing at home or make use of our printing service / recommendations

Personalise your own invitations to your unique style.

What is Templett?

Templett is an online editor that allows you to personalize your templates without installing any fonts or software. You can open Templett in any internet window (works best in Chrome), edit, and download print your wedding templates in minutes - saving you money along the way. 

I'm not sure if it is for me, can I try it out before buying it?

Yes, I offer DEMO templates on all of my products except envelope liners.

The demo templates are listed within the template description under the “Try the Free Demo” heading.

Do the templates expire?

No, my templates do not expire, and are yours to use for personal use only.

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PURCHASING AND AFTER-CARE

How are the templates delivered?

Your templates will be delivered to you via a direct email to your email address used at checkout from Templett.com.

Please allow up to 10 minutes to receive the access link email. Generally, the email is sent within just a few minutes though.

How many times can I download & print the templates?

Once purchased, they are yours to print as many times as you’d like! (Personal use only and not to be re-distributed).

What can I edit on the templates?

Everything is editable. Where not applicable, it will be listed within the specific template description.

You can easily edit the text – change the font, size, edit, move, change colour and delete all the text boxes, if required. You can also add your own images easily.

The easiest way to see what is editable and how easy it is, is to try out the demo link provided within the template description.

Can I save my work and come back to it at a later stage?

Once you have purchased your template and clicked the access link to Templett, you may edit and save the template as many times as you wish.

If you are trying out one of the DEMO templates, these are not printable and cannot be saved. You will need to purchase the item to enable these features.

Remember to save your work before exiting the template.

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SOFTWARE & USE

Do the templates work on PC/MAC computers?

The templates work great on both PC and MAC computers. This MUST be done on a computer, not a mobile phone or iPad.

Please make sure that all edits to your template are made in your browser and you save as you go along.

Do I need special software to edit & print my templates?

Nope! No special programs are needed, only your web browser and all fonts are embedded into the templates. Easy peasy 🙂

Do I need to install any fonts?

The templates have the required fonts already embedded within them and do not require you to install any fonts.

You will also have access to my entire range of fonts, simply click on the font name in the editing toolbar to try it out.

I don't have a computer, can I edit on my phone/tablet/ipad?

To avoid any formatting/ printing issues, my templates must be edited on a computer.

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PRINTING

Should I print at home or at a print shop?

Printing at home: 

Consider the quality of your home printer, how many items you are looking to print and if the printable uses a lot of ink (e.g. picture save the dates will use more ink etc).Make sure to check what the maximum paper thickness is for your printer model – this can be found on your printer manual or by Googling your printer. Paper that is too thick could jam and damage print heads. Templates that are 8.5″ x 11″/A4 and smaller are recommended to be printed at home. Whereas larger paper sizes are best suited to be printed at a copy shop with larger printers.

Printing using a local copy or print shop:

If you want to skip the hassle of printing and cutting in large batches, or if you have larger print sizes to print –  a local copy or print shop such as FedEx Kinkos, Staples or Office Max are a great option. They offer printing and cutting at a very reasonable price. If you are printing signage, I recommend ordering designs with foam-ex backing to keep it rigid.

Where can I print if I do not want to print my templates at home?

  • Prints of Love to offer fast, high quality yet affordable printing. Plus free 2-3 day U.S. shipping and free envelopes! Simply follow this link to select your print options. They handle the rest!
  • Zazzle (Worldwide): allows you the freedom to upload your template to their site and select your printing size, paper/ card stock and can be transferred to other items, like magnets for example. ➤ Shop templates here
  • For local printing and cutting, we do recommend FedEx Kinkos, Staples, Office Max or a local print shop as they do a nice job for a very reasonable price. If using FedEx Kinkos, please know that they may require a copyright release form prior to printing, a link to this is provided within your editing instruction document with your purchase.

What type of paper/ cardstock should I use?

I recommend using the templates on at least 100 – 150 GSM card stock – regular copy tends to be too flimsy.

Print shops offer many types of card stocks to choose from. If printing at a local copy shop, ask to see one item printed to make sure that the colours and materials are to your liking.

If you are ordering from an online printer, request for their sample pack prior to ordering your stationery to have a good look a the various paper textures. I personally print stationery on 300 gsm cardstock and I use Tintoretto Gesso and Laid luxury paper stock. This may differ based on your local printer, ask them for their recommendations.

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TROUBLESHOOTING

I haven't received my access link

You will receive your access link directly from Templett.com within 10 minutes after your purchase. If you cannot find it, please check your junk email folder.

 

Alternatively, please get in touch at danielle@makemedigital.shop and we can help!

I can't find the editing instructions

The editing instructions are emailed to you in the thank you email directly after purchase and are available within the Templett design window.

Please get in touch if you need help at danielle@makemedigital.shop

My text cuts off at the bottom when I download my file

This can happen if font is too big for the text box but it is a quick and easy fix.

Simply click at the end of the word/ sentence that is being cut off and press "enter" / "command" on your toolbar. This should make the text box bigger and correct your problem.

I can't resize my template

Users currently aren't able to edit the template sizes that are purchased.

If you need a bigger or smaller size added in your design, please send us an email at danielle@makemedigital.shop and we will be happy to help!

I can't add a back page to my sign template

Due to file size, any templates above 10 x 10 inches become single page templates.

Please get in touch if you need another page added.

Help! I've lost my logins

No worries, we can help. Please send an email to danielle@makemedigital.shop and we will provide it to you.

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POLICIES & TERMS OF USE

What is your policy on cancellations, returns & refunds?

Due to the digital nature of our printable templates, there are no returns or exchanges on downloadable items. Please see the complete returns & refunds policy here.

What is your Privacy Policy?

General Privacy Policy can be found here. CCPA can be found here.

What are your terms of use?

By downloading Make Me Digital’s templates, you agree to the following Terms of Use. This artwork is for personal, non-commercial use only.

You cannot sub-license, resell, share, transfer, redistribute or modify in any way.

More information on Make Me Digital's terms of service & policies can be found here.

 

  • Access Template Design

    All of our templates (except envelope liners) are editable in your browser. After checkout you will receive an access link in your emails to edit your templates.

  • Make Me Digital Studios, editable invitations, games and signage

    Personalize and Download

    Once opened in your browser, customise your templates to your personal taste. We've included a detailed instruction guide with tips on editing, printing, trimming, and more.

  • Print & Display

    Once downloaded, print your templates at home or at a print shop of your choice. Trim the stationery and get ready to impress everyone with your beautiful paper goods.

Have a question? We're always happy to help!